Privacy Policy

Introduction

You may browse certain parts of the Platform without registering. We do not currently offer products or services on this Platform outside India, and your personal data will primarily be stored and processed in India. If you do not agree with this Privacy Policy, please do not use or access the Platform.

Information We Collect

We may collect personal information when you use our Platform, contact us, or otherwise interact with us, including:

• name, email address, phone number, organisation name, and similar contact details;
• information you submit through forms, demo requests, support requests, or commercial enquiries;
• transaction and billing details when you purchase or pay for a service;
• technical information such as IP address, browser type, device data, and usage behaviour on our website;
• any other information you voluntarily share with us.

If a third-party service provider or payment partner collects your information directly, their own privacy policy will also apply. We are not responsible for third-party privacy practices.

How We Use Information

• to provide the services you request;
• to respond to enquiries, demos, and support requests;
• to process payments, subscriptions, and commercial engagements;
• to improve our website, products, support, and customer experience;
• to send service-related updates, proposals, invoices, or business communications;
• to detect fraud, misuse, or security incidents;
• to comply with legal obligations and enforce our policies.

Sharing of Information

We may share personal information only where reasonably necessary, including with:

• our affiliates, contractors, and service providers supporting hosting, communication, analytics, payments, or operations;
• business partners involved in delivering a requested service;
• government authorities, regulators, law enforcement, or courts where required by law;
• professional advisers or auditors where disclosure is necessary for legitimate business purposes.

Security Precautions

We adopt reasonable security practices and procedures to protect your personal information from unauthorised access, disclosure, misuse, alteration, or destruction. However, no transmission over the internet can be guaranteed to be completely secure, and you acknowledge the inherent security risks of online communication.

Data Retention and Deletion

We retain personal information only for as long as necessary to fulfil the purpose for which it was collected, to comply with legal obligations, to resolve disputes, or to prevent fraud and abuse. You may write to us using the contact details below if you wish to request deletion, correction, or access to your personal information, subject to applicable law and operational requirements.

Your Rights

• You may request access to the personal information we hold about you.
• You may request correction or updating of inaccurate or incomplete information.
• You may withdraw consent for future processing where consent is the basis of processing.
• You may ask us to delete information, subject to legal, contractual, or fraud-prevention requirements.

Consent

By using our Platform or providing information to us, you consent to the collection, use, storage, disclosure, and processing of your information in accordance with this Privacy Policy. If you provide personal information about another person, you confirm that you are authorised to do so.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in law, business operations, or information practices. The updated version will be published on this page with a revised effective date.